Policies

Policies

Cancellation and Rescheduling Policy

For all classes except EMT courses

Rescheduling: Students who need to reschedule their class must provide written notification to: [[email protected]]. The student must provide this notice at least 1 day prior to the day of class. One reschedule is permitted. You may not reschedule to a class that is already full.

No Shows: Students who do not show up to their scheduled class without notice are not entitled a refund. Rescheduling is not permitted for no shows. Cape Cod CPR & First Aid Training is NOT responsible for reminders and ensuring attendance on the reserved dates and times of the student.

Cancellations & Refunds: To receive a refund, provide notice to Cape Cod CPR & First Aid Training: [[email protected]] at least 1 calendar day prior to the scheduled day of class. Your refund will be issued within 2 business days. You will receive an automatic refund receipt via email once your refund has been issued. Once your refund is issued, it typically takes 2-5 business days (but may take up to 7-10 business days) to appear on your credit card statement.

For More Information: Please call us at (508) 364-4750 or email us at [email protected]